FAQs

Q: Are all your products home made?

A: Yes, all of our products are made at home from scratch by the owner/founder Arteen Khabbaz!

Q: What does your business do?

A: We make horse treats along with apparel, we also make sweet treats for humans such as cupcakes, cookies, and more.

Q: When was your business created?

A: Our business went public on November 20th, 2022.

Q: Are your horse treats show safe?

A:Yes, all of our horse treats are show safe.

Q: How long does my order take to deliver?

A: Most order come within the same week shipped.

Q: How do I order a custom order?

A: You can DM us on instagram (@whitehorsesweets).

Q:Where is your location?

A:We are an at home business in Ontario, Canada.

Q: Can I pickup an item?

A: As a costumer you should contact our team as soon as your order Is placed and let us know when it works for you to pickup and we will make a plan.

Q: Can I cancel my order?

A: Yes, you can cancel your order until the moment it has been shipped, if it has been shipped there is a no refund policy.

Q: Where can I contact you?

A: You can reach us on Instagram DM or our contact form on our page in our website!

Q:What ingredients do you use for your horse treats?

A: Treats: Molasses, All purpose flour, Oat flour. Icing: Meringue powder, Powdered sugar, water.

Q: What payment methods do you accept?

A: We accept PayPal, and other general credit cards. We also accept American Express!